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Refund Policy


Returns
Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging.

To complete your return, please add a receipt or proof of purchase.

Refunds
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@belzhammocks.com.

Shipping
To return your product, you should mail your product to: Belz Hammocks, Vittorio Veneto 15, Bolzano 39100, Italy.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 

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